Fundraising is Evolving – How to Stay Sane

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By Derrick Feldmann

The field of fundraising is evolving. This is not an evolution sparked by the vast transfer of wealth (although very important) – it is an evolution sparked by a changing culture.

Today’s culture changes affect fundraising drastically. Five years ago we were enamored by raising money through websites, then email, social media, and now text. Going forward we will continue to find new ways that organizations can not only find donors but make it easier to give through the latest technology. These changes and new opportunities in fundraising occurred because the general public has moved into new areas of receiving information and engaging with companies, products, and organizations.
How do you stay on top of everything? Here are three simple pieces of advice to consider when you hear about new fundraising approaches:
1.       Discover the Strategy and Focus Less on the Result. When we hear about new fundraising success in the nonprofit or local media, we immediately think of the amount raised. We spend little time on the actual strategy. The strategy (tactics used to raise support or relationships – i.e. Facebook, Direct Mail, Peer Fundraising) used during the campaign should be your focus. If the strategy is used with your donor base, what do you suspect would occur as the outcome? The strategy usually can perform at least one of four functions:
a.       Facilitate new relationships
b.      Strengthen existing relationships
c.       Increase support from existing donors
d.      Increase support from new donors
After you have determined what the outcome, plot the strategy on the grid below. (Download the Fundraising Strategy Worksheet Here)
2.       Rank the Importance of the Strategy. After you have created or downloaded the fundraising grid above, then rank the importance of strategy. For example, if your organization’s current strategic and development plan focuses on building stronger relationships with existing donors to increase financial support, then a strategy you hear about that delivers those two important features should be considered immediately.
3.       Determine Level of Execution. Based on your ranking of the outcome and the strategies presented, determine your level of execution. Execution occurs in four levels:
a.       Research – research the ROI, costs, and opportunity loss of the new fundraising approach.
b.      Testing – test the concept with a specific donor base segment that you want to learn from. The goal is not to test from donors that you know will respond how you want them too. Perform a true experiment with a segment of donors as well as a control group of donors to rule out timing issues, etc.
c.       Implementation – if the test is successful, create an implementation plan for the remaining segments of the donor base and the fundraising administrative functions.
d.      Incorporation – execute the implementation plan for full incorporation within the fundraising program of the organization.
These simple steps will help you regain control and your sanity when it comes to all of the new fundraising ideas and concepts. Consider using the grid to also brainstorm new ways to increase your fundraising performance.

Is Your Nonprofit “Too Big to Fail”?

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One phrase that has been made popular by the economic downturn is “too big to fail”. This phrase from President Obama about providing the nation’s banks with bailout money has been referenced by many challenging the government’s role in reviving the economy.

When thinking about this phrase, I was wondering – are there any nonprofit organizations that are too big to fail?
Not having the American Red Cross, Salvation Army, or other relief organizations would definitely impact our communities. Would the government provide a bailout to these organizations if they did fail?
Let’s consider this phrase in a different context:  Is your nonprofit to valuable to fail? Almost any nonprofit founder, employee, and board member would say “yes.” They would argue their work is so crucial to the community that without their presence, neighborhoods would be in disarray, children would not be healthy, and so on.
In the past two years, I have been exposed to numerous organizations that had great programs, but the community did not respond. Calls for donations, volunteers, and other fundraising efforts did not grab the attention of the community to react. The result: organizations closing their doors. Great programs and strong, measurable impact does not guarantee success.
The community must be an active participant in your work. The community must believe in the need you are serving and recognize that their support is vital to your success.

This crucial element will determine whether or not your organization is “too valuable to fail.”

Award Winning Websites: Tips for Increasing Connectivity and Engagement

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By Joanna Nixon, Achieve Consultant

The web and social media tools such as facebook and twitter are becoming increasingly important vehicles to attracting, retaining and engaging potential volunteers and donors.  But just because you have a website doesn’t mean it will translate to engagement. According to Nielsen data, the average American viewed 2,545 web pages in April 2010 and on average spent 1 minute on a web page. With stats like that, it’s no surprise that websites must be compelling, simple to navigate, and easy for users to quickly understand your organization’s mission and how to get involved. Looking for tips on where to start? Recently, the 2010 Webby Awards were announced. Described as the “Internet’s highest honor” by the New York Times, The Webby Awards honor excellence on the Internet, including websites, interactive advertising, online film and video and mobile web sites.

Below are just a few examples of things to consider when developing web content and how four nonprofit winners from the 2010 Webby awards incorporated those strategies.

Articulate specific engagement opportunities. Do you have graduated levels of volunteer opportunities? Do you provide information or a toolkit that articulates how individuals can help raise money for your organization? Check out the “Get Involved” section of the Teenage Cancer Trust website to see how this organization engages individuals as volunteers and donors. 
Utilize your constituents as ambassadors. Are you using video or written testimonials from your constituents to help share messages about your mission, programs or why individuals should donate to your organization? Do you actively encourage constituents to share stories about why they are affiliated with your organization? Check out the intro video on the Stem Cell Foundation website to see how the organization used their constituents to articulate a compelling case for support.
Make giving easy and compelling. Do you have information or links to donating on your home page? Do you offer donation options and make charitable giving easy and convenient? Do you articulate how charitable dollars can specifically help you achieve your mission?  Check out the “Donate” section on the ASPCA website to see how giving opportunities and compelling case statements can be articulated.
Create a call to action. Do you provide specific ways and messages that individuals can help promote your organization or an upcoming event? Do you provide language about your organization or mission that individuals can use on facebook and twitter?  Check out the “I Am Ready” and “Do More” sections at TckTckTck to see examples of messages, badges, widgets, web banners that are great tools to help individuals show support and recruit friends to join a cause.
First impressions are important and with a limited amount of time individuals spend on websites it’s even more important to focus on simplicity and clarity in messaging. Take some time to review your website. Pretend you are a potential volunteer or donor. How easy is it to learn how to get involved or to give to your organization?